The ROCS Knowledge Base is a list of questions that we receive on a regular basis that have simple solutions.  With these answers you can fix some of your own problems without having to resort to calling us.  If you don't find the answer here, please contact SDS for help.

Questions:

“I have a car that came in as a load, and it will be leaving as a load.  How do I make sure that the L/E status does not change when I release the car?”

“I have a car that has been released, and I have clicked on the OB Bill button to create an outbound bill, and I get a warning message box that says, “DATA ERROR - MAKE SURE THAT YOU HAVE RELEASED THE CAR, AND THAT THE STCC IS IN THE DATABASE.”  I have checked the STCC table in the Utilities menu, and the STCC is there for the outbound railroad.  Why am I getting this box, and what can I do?”

Send mail to webmaster@sdsrocs.com with questions or comments about this web site.
Last modified: 01/06/09