The Railroad Operating and Customer Service system

The Railroad Operating and Customer Service (ROCS) system is a Microsoft Access based application that provides the necessary tools to run a railroad.

ROCS simplifies the day-to-day chores, such as car tracing, demurrage, car hire, and settlement, and gives you instant access to the data you need to better serve your customers.

In addition, the ROCS family includes ROCSMobile.  ROCSMobile is a version of the original ROCS system that is designed to be used by train crews to enter their car movement information.  The system is designed to run on a Tablet PC or a notebook, and when paired with a wireless internet connection can report car movements in near real time.

SDS now offers a dispatching system, ROCSDispatch.  ROCSDIspatch is designed to replace the paper dispatch sheets in use at many small railroads today.  The system will simplify record keeping, and allows both paper and electronic records to be kept.  The system is available for the NORAC or GCOR rules, and can be modified to meet other rulebooks. 

Our passenger excursion ticketing system, PET ROCS, has been created to ease the tasks of taking reservations for excursion trains, managing payments, and record keeping.

What makes ROCS different?

1.       Customer and Yard Management

ROCS allows you to manage your customers’ traffic, instead of your railroad’s traffic.  A single screen shows you what cars are inbound to the customer, the cars that are online, both at the customer and in storage, and what cars have been interchanged out in the last seven days.  The user can view the inbound waybill at all times, and create the outbound waybill with just a few clicks.

Yard management is just as easy, with graphical representations of your yards' tracks, and easy car movement and track re-ordering.

2.       Ease of Use

As with most Windows applications, commands and reports are started with a point and click of a mouse.  Being Microsoft Access based, the data in ROCS is compatible with all of the Office applications, including Word, Excel, Publisher, and Front Page. 

3.       All of the Tools are in One Place 

With the ROCS package, all of the applications you need to operate a small railroad are in one connected package:  EDI, car rating for settlement, tracing, TRAINII, settlement reporting, LCS car hire, demurrage, UMLER information, and customer reporting.  ROCS also uses tracing data from the popular car tracing utilities, such as Steelroads, AccessNS, and ShipCSX to give you a fuller picture of the traffic moving to your railroad.

4.       Adaptability to Your Situation

As a semi-custom database, ROCS can be adapted to your specific situation.  Its modular design allows us to tailor the setup to your needs, including customized car rating and reporting.

5.       Cost Management

All of the members of the ROCS family are priced with the small railroad in mind.  The set up and maintenance costs are less than those of other systems on the market.  There is no charge for upgrades to the software, nor is there a charge for off-site backup.

Take a tour of ROCS

or

Check out ROCSMobile

and

Take a look at ROCSDispatch

and for passengers,

PET ROCS

We are proud to announce the latest in AEI tag reading technology

TRACCURATE

Send mail to webmaster@sdsrocs.com with questions or comments about this web site.
Last modified: 06/27/08